SKU: 14394302516

HPE Foundation Care Software Support - 3 Year - Service p500 Vmxfersvc

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Description

HPE Foundation Care Software Support - 3 Year - Service p500 VmxfersvcMaximize uptime and protect your IT investments with HPE Foundation Care Software Support for the p500 Vmxfersvc. This 3 year service blends comprehensive hardware and software support to keep your critical infrastructure available, secure, and performing at peak levels. With Hewlett Packard Enterprises (HPE) expert resources, your IT team gains access to proactive maintenance, rapid issue resolution, and trusted guidance across HPE hardware and

Maximize uptime and protect your IT investments with HPE Foundation Care Software Support for the p500 Vmxfersvc. This 3-year service blends comprehensive hardware and software support to keep your critical infrastructure available, secure, and performing at peak levels. With Hewlett Packard Enterprise’s (HPE) expert resources, your IT team gains access to proactive maintenance, rapid issue resolution, and trusted guidance across HPE hardware and selected third-party software. The outcome is a reliable, predictable support experience that helps you align technology with business goals, reduce mean time to repair, and maintain service levels even as your environment evolves.

  • Rapid remote diagnosis and expert guidance to resolve hardware and software issues quickly, helping you stay productive with minimal downtime. HPE engineers collaborate with your IT team to identify root causes, validate fixes, and implement corrective actions remotely whenever possible, so you can avoid unnecessary site visits and delays.
  • On-site hardware repair when remote resolution is insufficient, ensuring critical downtime is minimized and service levels are maintained. When an issue cannot be resolved remotely, trained technicians can visit your site to perform repair work, diagnose hardware faults, replace components, and restore full functionality with minimal disruption.
  • Basic Software Support and Collaborative Call Management for eligible non-HPE software, enabling seamless coordination between your IT staff and HPE engineers. This collaborative model helps streamline problem handling for complex environments that rely on a mix of HPE and third-party software, reducing escalation friction and accelerating resolutions.
  • Remote software support, ongoing access to updates and patches, and coverage for selected third-party software as provided by the original software manufacturers. You’ll receive timely software advisories, security patches, and feature updates that help safeguard your systems and improve performance over the life of the contract.
  • Email support included with a 2-hour phone response time to ensure predictable, reliable escalation and resolution of critical problems. The combination of fast digital channels and rapid phone access gives your team consistent, multi-channel support to minimize business impact during incidents.

Technical Details of HPE Foundation Care Software Support - 3 Year - Service p500 Vmxfersvc

  • Service duration: 3 years of comprehensive coverage designed to maximize productivity and deliver timely results across hardware and software components in the p500 Vmxfersvc configuration.
  • Scope of coverage: hardware and software support for eligible HPE components, with optional inclusion of selected third-party software as specified by terms of the service.
  • Remote diagnosis and support: around-the-clock access to HPE technical resources for proactive troubleshooting, guidance, and issue resolution without excessive downtime.
  • On-site hardware repair: available when remote diagnosis cannot resolve the issue, subject to eligibility and geographic considerations, to restore hardware functionality quickly and efficiently.
  • Software updates and patches: access to updates for HPE software, and, where applicable, updates for third-party software from the original manufacturers, helping keep systems secure and current.
  • Communication and response: email support included with a 2-hour phone support response time to incidents for faster escalation and issue containment, ensuring your team can plan and respond with confidence.

How to Activate and Install HPE Foundation Care Software Support

Activating this service is designed to be straightforward and scalable across growing IT environments. Start by confirming eligibility with Hewlett Packard Enterprise for the hardware and software components included in your p500 Vmxfersvc configuration. After purchase, register the service in the HPE support portal using the product identifiers and serial numbers to ensure correct linkage to your existing assets. Upon successful registration, you’ll gain immediate access to remote diagnostics, software updates, and escalation processes through the Foundation Care program. If on-site intervention is required to resolve a hardware issue, your designated HPE account team will coordinate with your IT department to schedule the visit at a time that minimizes business impact. For software updates, you’ll receive timely patches and improvements from HPE and, when applicable, from third-party vendors as part of the standard coverage. This activation workflow is designed to support multi-site deployments and hybrid environments, making it suitable for data centers, remote offices, and cloud-integrated architectures alike.

To ensure a smooth activation, prepare the following before initiating the process: the hardware serial numbers for all covered components, a current list of essential software and versions, and a point of contact within your IT team who will collaborate with HPE during the support lifecycle. Once activated, you’ll have access to 24/7 remote support, proactive health checks, and ongoing updates that help you stay ahead of performance and security challenges. The service also scales with your organization, allowing you to expand coverage if you add new devices or software over time, ensuring consistent protection without gaps in support.

Frequently Asked Questions

  • Q: What is included in HPE Foundation Care Software Support?

    A: It combines hardware and software support, remote diagnostics, on-site repair when remote resolution is insufficient, software updates and patches for eligible software, and collaboration on third-party software where available. Email support and a 2-hour phone response are included to ensure timely assistance.

  • Q: How long does the service last?

    A: The service is provided for a 3-year duration from activation, designed to deliver consistent coverage and support throughout the lifecycle of your p500 Vmxfersvc deployment.

  • Q: What is the response time for critical issues?

    A: HPE commits to a 2-hour phone support response for critical incidents to maximize uptime and reduce mean time to repair (MTTR).

  • Q: Is on-site repair included?

    A: Yes, on-site hardware repair is included when remote resolution is insufficient or when on-site intervention is required to restore service, subject to service terms and geographic availability.

  • Q: Are third-party software updates included?

    A: Updates for selected HPE-supported third-party software are included as they become available from the original software manufacturer, in addition to updates for HPE software.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 14394302516

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4.1 ★★★★★
Based on 20 reviews
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M
Verified Purchase
Melissa
Birmingham, US
★★★★★ 5
Just what I needed
Size: 4 Panel-136"W, Color: Black
I have a one bedroom apt and my son stays with me half the time. He has an air mattress in the living room until I can afford a 2 bedroom. But he’s in his early teens and needs privacy. I bought this after looking online at may of these. I’m so glad I went with this one. It covers his air mattress 3/4 of the way around and now he has his own little nook. I also gave him some led lamps and he might it like his own little nightclub. He LOVES it. And now he’s excited to be in his space. The quality is so good and there’s no see through, no gaps, it’s perfect.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 24, 2026
J
Verified Purchase
Jonas4321
Houston, US
★★★★★ 4
Instructions could be clearer, but assembles well and is sturdy
Size: 3 Panel-102"W, Color: Black
The only reason for the lack of a star is the iffy instructions. There are a few different washers and the instructions could make the difference a LOT easier to understand and thereby reduce the need to re-do things. Other than that, the panels were easy to assemble and the parts fit well together. I was able to disassemble the screens and store them for a future use, which is nice. One caution - the feet that make the panels stand up will likely be a trip hazard, so be sure to plan the location for this device carefully.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on September 8, 2025
E
Verified Purchase
Emily Heater
Port Orchard, US
★★★★★ 5
Awesome product!!!
Size: 3 Panel-102"W, Color: Beige, Size: 3 Panel-102"W, Color: Beige
This thing is really awesome. I actually bought 2 of them and made myself a nice little enclosure to keep out any peeping Toms while I’m trying to work on my summer tan. What I was looking for is FULL privacy and this DEFINITELY provides that. Fabric is completely opaque, you cannot see anything through it which is exactly what I needed. Another huge bonus is the strips of fabric to cover the spaces in between the panels, giving TRUE privacy. This is a really well-made product, great design, great structure, and pretty easy to put together overall. The only downside is that with strong gusts of wind, it wants to tip over so as you can see I secured the bottom feet with a couple bricks to make it stable and that did the trick. But to me that is a minor inconvenience given all its other great aspects. So many other privacy dividers were still see-through… totally defeating the purpose. But this one is absolutely full privacy and PERFECT for what I needed it for!!!
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Reviewed in the United States on May 4, 2024
M
Verified Purchase
MJL06
Lexington, US
★★★★★ 5
Nice temporary divider or screen
Fairly easy to assemble and ensures privacy.
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Reviewed in the United States on March 21, 2026
E
Verified Purchase
extrasupervery
Cuba, US
★★★★★ 1
Broke within an hour of assembly.
Size: 6 Panel-120"W, Color: Beige
This is of horrible quality. Within an hour of building, the feet support were broken on both ends, where they spin in place & do not stay straight to hold the divider up. Pieces of the plastic on the feet were broken simply from assembling the product. The covers for the metal poles were the only reason I bought this divider instead of other similar products, however those only cover one side of the metal poles so they are still visible from the other side. Two of these covers were also torn & not useable within an hour of assembly, one was already partially ripped on arrival & the other one was ripped simply during assembly of the product. I do not recommend this item & would have returned if I was still in the return window. I missed the return window because the product was bought during the holidays & I didn’t have time to mess with the return. I have not been able to use this product even once, the broken feet which do not stay in place make it very unstable & dangerous.
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Reviewed in the United States on February 4, 2026

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