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Description
HPE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 2 Year - Warranty Msa 2040 SvcIf you want to enhance the reliability and performance of your HPE equipment, the HPE Pointnext Tech Care Basic with Defective Media Retention is the perfect solution for you. This extended warranty service ensures that your hardware remains operational and supported, even after the standard warranty period has expired. With a focus on convenience, efficiency, and peace of mind, this two year warranty offers you robust coverage tailored to your needs.
If you want to enhance the reliability and performance of your HPE equipment, the HPE Pointnext Tech Care Basic with Defective Media Retention is the perfect solution for you. This extended warranty service ensures that your hardware remains operational and supported, even after the standard warranty period has expired. With a focus on convenience, efficiency, and peace of mind, this two-year warranty offers you robust coverage tailored to your needs.
- Comprehensive Coverage: This warranty includes parts and labor, covering any necessary repairs and replacements, allowing you to manage unexpected technical issues without the burden of additional costs.
- Next Business Day Service: With a 9 x 5 support schedule, you can expect prompt service, ensuring minimal downtime. Our Next Business Day response means that you will receive assistance quickly, so you can keep your operations running smoothly.
- Defective Media Retention: You can retain defective media, which means that if a hard drive fails, you can keep it. This feature is essential for data security and compliance, offering you peace of mind and control over your sensitive information.
- On-Site Support: Enjoy the convenience of having trained technicians come to your location to resolve issues. This eliminates the hassle of shipping equipment for repairs and allows you to stay productive.
- Extended 2-Year Service Duration: This warranty extends your support for an additional two years, ensuring that you continue to receive timely assistance and parts replacement, maximizing the lifespan and productivity of your equipment.
Technical Details of the Product
- Warranty Type: Extended Warranty
- Duration: 2 Years
- Service Schedule: 9 x 5
- Service Response Time: Next Business Day (within 100 miles from customer site)
- Service Features: Parts and Labor, On-Site Maintenance, Defective Media Retention
How to Install
To take advantage of the HPE Pointnext Tech Care Basic warranty, simply purchase the service through an authorized HPE reseller. Once acquired, register your warranty online or via phone to ensure you receive timely notifications regarding your service status. If you encounter any issues with your equipment during the warranty period, contact the HPE support team through the channels provided at registration, and they will guide you through the necessary steps to initiate service.
Frequently Asked Questions
-
What does the HPE Pointnext Tech Care Basic warranty cover?
This warranty covers parts and labor for repairs, defective media retention, and on-site assistance. -
How does the Next Business Day service work?
If you report an issue during business hours, you can expect a technician to arrive at your location the next business day, ensuring minimal disruption to your operations. -
Can I retain defective media?
Yes, the defective media retention feature allows you to keep faulty drives, which is vital for data security and compliance purposes. -
Is this warranty transferable?
Typically, warranties are not transferable, but you should review the specific terms and conditions when you purchase your warranty. -
How do I contact support under this warranty?
You can contact HPE support via phone or online through the customer portal provided at the time of registration.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.5 ★★★★★
Based on 30 reviews
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Product Reviews
★★★★★ 5
It's the perfect pillow!
Size: Queen (Pack of 1), Color: White
I purchased this pillow specifically for its customizable fill feature, which allows you to add or remove stuffing to suit your personal comfort needs. Due to the unique curvature of my cervical spine—forward at the neck rather than backward—I require a soft, semi-flat pillow rather than one that is thick or firm. Additionally, I often experience ear discomfort by morning, so a gentler surface is essential.
Upon adjusting the fill, I was pleasantly surprised by the generous amount of stuffing included. There was enough to fill an additional pillowcase, and I estimate it could easily create four to five more pillows. The ability to modify the pillow’s firmness at any time is an outstanding feature that makes it adaptable for a wide range of preferences and sleep styles.
This pillow has exceeded my expectations in both comfort and versatility. I highly recommend it to anyone seeking a personalized sleep experience.
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Reviewed in the United States on February 1, 2026
★★★★★ 4
Good quality pillows overall
Size: King (Pack of 2), Color: White
Got a set of these for my wife and myself as we were struggling with our old pillows. These have some really good qualities and some things we'd like to see changed.
First, the good: These are look and feel like they are high quality and made with good materials. The foam itself has a very nice feel to it. We love the fact they are adjustable to add or remove foam. They come with a pretty substantial amount already in the pillow. We appreciate the CertiPur certification.
Now the improvements or changes we'd like to see: The foam, while feeling great, doesn't bounce back well if you scrunch your pillows, and so every day you have to fluff and reshape the pillow, moreso than some other memory foam pillows we've owned. One side of the pillow is cooled and you can feel that even through the pillow case, and that's a great thing. However, one side is not cooled and we'd have preferred if both sides were made of the cooling material.
Overall, these are good pillows and we are not disappointed with the purchase. They are not, however, our perfect pillows (which do seem hard to find), and at some point in the future will probably make their way to the guest bedroom. We would rate them as some of the better pillows we've tried and feel most people would probably like them.
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Reviewed in the United States on December 19, 2025
★★★★★ 5
Perfect Pillow
Size: Queen (Pack of 1), Color: White
These are the best pillows ever. You can adjust the firmness or softness to whatever you want. For years i used a soft latex pillow , which you cant get anymore. I will never use another pillow. I have purchased 6 of these after the first one. You pick your own comfort level. Best ever. No more neck aches.
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Reviewed in the United States on May 17, 2026
★★★★★ 5
Hallelujah… finally, I found the right pillow!!!
Size: Queen (Pack of 1), Color: White
I have spent a lot of money searching for the right pillow. I recently tried to Tempur-pedic that cost twice with this pillow cost. Tempur-pedic flattened out. I’ve had this pill for a few weeks now and it works wonders. I am a paraplegic. You can have a lot of neck problems. I love the fact that this pillow is adjustable. I immediately saw it was too stuffy and took a bunch out. It works perfect so glad I didn’t spend money on a $200 purple pillow.
I read a lot of reviews and there were a lot of complaints about the odor. Mine did smell funny when it came out of the box. I immediately threw it in the dryer with a few bounce fabric sheets came out smelling fine.
Pillows are a very individual thing, but I think for 40 bucks this pillow is worth a try. I’m really enjoying mine about one of those silk pillowcases to go over it and it sleeps cool and comfortable. Best wishes in your search for the right pillow.
Update: I’ve been using this pillow several months and it continues. Give me a good night rest pain-free.. well worth the money.
UPDATE: I have been using this pillow for three months and it still works great. It does not flat out or get hot..
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Reviewed in the United States on January 29, 2026
★★★★★ 5
Soft comfortable very good pillow
Size: King (Pack of 1), Color: White
I really love my new pillow it's great and comfortable. Yes, it has a little smell, but if you wash the pillowcase and put the pillow on the window for a day you won't notice anything anymore.
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Reviewed in the United States on May 18, 2026
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