Cisco 8861 IP Phone - Refurbished - Corded - Corded/Cordless - Bluetooth, Wi-Fi - Wall Mountable, Tabletop - Charcoal

Experience professional-grade collaboration with the Cisco 8861 IP Phone. Refurbished to meet stringent quality standards, this corded desk phone blends robust performance with modern connectivity to support your organization’s evolving communication needs. Designed for multi-site offices and hybrid work environments, the Cisco 8861 delivers clear, reliable voice quality, flexible deployment options, and seamless integration with Cisco Webex Calling, BroadWorks, and other enterprise platforms. Whether you’re coordinating with teammates on a project, scheduling a conference, or fielding customer inquiries, this IP phone is purpose-built to reduce operational costs while enhancing every person‑to‑person interaction.

• Exceptional audio quality: The Cisco 8861 is engineered for high-fidelity voice communications with wideband audio, advanced acoustic processing, and echo cancellation. Expect crisp conversations, reduced fatigue, and better understanding during long calls, even in busy office environments.
• Bluetooth and Wi‑Fi connectivity: Built-in Bluetooth enables effortless pairing with wireless headsets and accessories, while integrated Wi‑Fi provides flexible network access for deployments without a wired Ethernet backbone. This combination supports modern collaboration workflows and reduces clutter on your desk.
• Flexible mounting options: Wall-mountable and tabletop configurations give you the freedom to place the phone where it’s most convenient for your workflow. Whether you’re outfitting a front desk, an executive office, or a shared workspace, this device adapts to your layout.
• Corded reliability with modern features: As a corded handset, it delivers dependable, always-on performance that’s ideal for mission-critical communications. It also supports essential features like conferencing, call transfer, speed dial, and customizable line keys to streamline daily tasks.
• Refurbished with confidence: This Cisco 8861 has undergone thorough testing and refurbishment by certified technicians to ensure dependable operation, backed by a warranty. It combines cost efficiency with Cisco’s renowned quality and longevity for enterprise use.

Technical Details of Cisco 8861 IP Phone

• Model: Cisco 8861 IP Phone
• Condition: Refurbished
• Color: Charcoal
• Form factor: Desk phone with wall-mount compatibility
• Connectivity: Bluetooth, Wi‑Fi, wired Ethernet (PoE-capable where supported by network), optional AC power
• Platform: Multiplatform Phone Firmware compatible with Cisco Webex Calling and Cisco BroadWorks, among other enterprise platforms
• Audio: High-fidelity voice with wideband support and advanced noise suppression
• Display: Enterprise-grade display for quick access to lines, presence, and settings (specific size may vary by model revision)
• Mounting options: Tabletop stand included; wall-mount kit compatible for flexible placement
• Power: Power over Ethernet (PoE) support; optional external power adapter as needed
• Security: Enterprise-grade security features and encryption for communications and provisioning

How to install Cisco 8861 IP Phone

• Plan your placement: Choose a desk or wall-mount location that minimizes interference and provides convenient access to headset pairing and call controls.
• Power and network: If your network supports PoE, connect the phone to a PoE-enabled switch for power and data. If PoE is unavailable, use the optional AC adapter and connect to a reliable network port.
• Connect peripherals: Pair a Bluetooth headset or headset adapter via the built-in Bluetooth settings to enable hands-free calling and mobility around the workspace.
• Provisioning and configuration: Configure the phone through your Cisco Webex Calling or BroadWorks deployment, or auto-provision via your organization’s provisioning server. Follow your IT team’s guidelines for account setup, line keys, and feature access.
• Mounting and ergonomic setup: Place the phone on a clean desk or attach the wall-mount bracket if you require wall installation. Adjust the screen angle for comfortable visibility and quick access to options like speaker, mute, and conferencing.

Frequently asked questions

Q: What does “refurbished” mean for the Cisco 8861 IP Phone?
A: Refurbished devices have been inspected, repaired as needed, tested for functionality, and restored to like-new operating condition. They usually include a warranty and offer significant cost savings compared with new units, while maintaining Cisco reliability and performance.

Q: Is Bluetooth and Wi‑Fi availability typical for this model?
A: Yes. The Cisco 8861 includes built-in Bluetooth for wireless headset compatibility and Wi‑Fi for flexible network connectivity, enabling streamlined deployment in spaces where wired connections are limited or inconvenient.

Q: Can this phone work with Cisco Webex Calling?
A: Absolutely. The 8861 is designed to be compatible with Cisco Webex Calling and other enterprise platforms like BroadWorks, making it suitable for organizations adopting Cisco’s collaboration ecosystem.

Q: What are the mounting options?
A: The phone supports tabletop use and is wall-mountable. A wall-mount kit is typically available or included, depending on the refurbishment package, allowing versatile placement to fit your workspace design.

Q: What is the typical performance you can expect from a refurbished Cisco 8861?
A: You should expect reliable voice quality, consistent performance, and feature parity with standard retail units. Refurbished devices are tested for function, with any necessary replacements, so you receive a dependable office communications tool backed by warranty.

Q: Is Power over Ethernet required?
A: PoE is recommended for convenience and to minimize cable clutter, but optional power adapters are available if your environment lacks PoE provisioning. This flexibility helps you deploy the device in a variety of office setups without changing infrastructure.

With the Cisco 8861 IP Phone, organizations gain a communications hub that blends traditional desk-phone familiarity with modern wireless convenience. The device supports rich voice features, enterprise-grade security, and intuitive provisioning workflows that allow IT teams to deploy and manage devices across multiple locations efficiently. The result is a streamlined, cost-effective solution that enhances collaboration and productivity, especially in environments that rely on Webex Calling or CCaas services. The refurbishing process ensures the unit is tested for core performance, cleaned, and restored to an optimal state so that you can rely on it for daily operations without the upfront cost of a new device.