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Description
HPE Foundation Care - 5 Year - Service Edu/r8100 40/48p SvcEnhance the reliability and efficiency of your IT infrastructure with the HPE Foundation Care 5 Year Service. Designed to support both hardware and software components, this comprehensive service provides you with peace of mind through expert assistance from Hewlett Packard Enterprise (HPE) technical resources. With a focus on maximizing productivity and minimizing downtime, HPE Foundation Care ensures your IT systems are always up and running
Enhance the reliability and efficiency of your IT infrastructure with the HPE Foundation Care - 5 Year Service. Designed to support both hardware and software components, this comprehensive service provides you with peace of mind through expert assistance from Hewlett Packard Enterprise (HPE) technical resources. With a focus on maximizing productivity and minimizing downtime, HPE Foundation Care ensures your IT systems are always up and running optimally.
- Comprehensive Support: Receive specialized support for both HPE hardware and selected third-party products, ensuring all your IT resources are covered.
- Remote Diagnosis and On-Site Repair: Benefit from remote troubleshooting and, if necessary, on-site hardware repair to resolve urgent issues swiftly, enhancing your operational efficiency.
- Basic Software Support: For eligible hardware products, gain access to basic software support and collaborative call management for selected non-HPE software, providing a seamless experience.
- Timely Software Updates: Stay up-to-date with remote technical support, software updates, and patches for HPE-supported third-party software, ensuring your systems are secure and efficient.
- Quick Response Times: Enjoy a guaranteed 2-hour phone support response time, ensuring that any issues are addressed promptly to minimize disruptions to your workflow.
Technical Details of HPE Foundation Care - 5 Year Service
- Service Duration: 5 years
- Support Type: Hardware and Software
- Response Time: 2-hour phone support
- Includes: Remote diagnosis, on-site hardware repair, basic software support, and access to updates for selected software products.
How to Install HPE Foundation Care - 5 Year Service
To take advantage of the HPE Foundation Care - 5 Year Service, follow these simple steps:
- Purchase the HPE Foundation Care service plan alongside your HPE hardware or compatible third-party product.
- Register your product with HPE, providing necessary details to activate your service.
- Access the HPE support portal for remote technical assistance, software updates, and to report any issues.
- In case of hardware failures, contact HPE support for remote diagnosis and, if needed, schedule an on-site repair.
Frequently Asked Questions (FAQ)
-
What is included in the HPE Foundation Care Service?
HPE Foundation Care includes comprehensive support for hardware and software, remote diagnosis, on-site repair, and access to software updates and patches. -
How do I know if my product is eligible for HPE Foundation Care?
Contact HPE directly for information on eligible products covered under this service. -
What is the average response time for support?
The service guarantees a 2-hour response time for phone support, ensuring quick assistance when you need it most. -
Can I get support for third-party software?
Yes, HPE Foundation Care offers collaborative call management for selected non-HPE software, in addition to support for HPE hardware and software. -
Is on-site repair included in the service?
Yes, on-site hardware repair is part of the service if remote diagnosis indicates that it is necessary.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.8 ★★★★★
Based on 15 reviews
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Product Reviews
★★★★★ 4
It's what'd you would expect
Size: 58.5mm Flat Base
I work in espresso professionally and got this as a tester for ergonomic purposes.
It does its job as a tamper and does level with little dusting from it being 58.5mm. The self leveling does work. However depending on my baskets (using vst now) it will.self level where the lowest part of the puck is handle side and highest.part opposite. Not an issue with the tamp but something to be mindful of. Works perfectly well on my gaggia setup...not so much commercial grade. The spring is adequate but i tend to tamp a bit harder on heavy weather days..
Build quality is fine but i would have rather used a regular style tamper.
Also palm tampers pretty much need to be self leveling based on the ergonomic nature.
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Reviewed in the United States on July 21, 2024
★★★★★ 5
Solidly constructed and has a premium, hefty weight
Size: 58.5mm
Works exactly as described. Can be a bit heavy but otherwise it is a premium built product. If you have too much coffee in your basket and they're near the rim of it, coffee can get stuck to the sides of the distributor. A little annoying but easily remedied by brushing the grounds back into the basket or by "flattening" the coffee grounds in the basket first prior to distributing.
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Reviewed in the United States on November 26, 2024
★★★★★ 5
Would purchase again
Size: 58.5mm Flat Base
Fits my Gemilai portafilter perfectly. Works as expected, but can be slightly unlevel in tamping. Has a tendency to push the coffee down more on the handle side of the basket. I try to make sure I apply pressure in the middle of the tamper and it seems to make all the difference.
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Reviewed in the United States on January 6, 2026
★★★★★ 3
used product, but works
Size: 58.5mm, Size: 58.5mm
The product is good, I was sent a was clearly looks to be a used product with scuffs on it and some rust, I can clean that up and for what it does, it'll do, just weird to receive a used product.
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Reviewed in the United States on March 31, 2026
★★★★★ 5
Great scale that needs some improvements to be perfect
Color: White, Color: White
Very accurate scale, looks good in white, timer works nicely and I do like the concept of the ratio conversion. Shown in photos with 0 measurement drift over time, even without the silicone mat.
To make this the best scale in the price range, I would change:
- The auto timer function. Timing currently stops if you pick up the brew to swirl; you must completely restart the process if you do happen to pick it up. I would change that to only stop on user input (pressing a button).
- The ratio conversion. Why offer XX.0 precision if you can only change the ratio in whole amounts? I'd suggest offering 0.1 increments, selectable with +/- buttons instead of cycling through.
- The silicone mat is not well affixed and slides around. Kind of useless as-is and I just keep it off. I would wrap the whole thing around the measurement platform, similar to how the Greater Goods scale does it, to really keep it secure.
It's not perfect, but for the price, it's a 4.5/5 for me. Rounding up to 5 since a 4 is considered "bad" by today's online rating standards.
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Reviewed in the United States on December 22, 2025
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