2025 SMTOWN : THE CULTURE, THE FUTURE | LP VER.

2025 SMTOWN : THE CULTURE, THE FUTURE | LP VER.LP Vinyl Record Return Policy We take great care in handling and packaging all LP vinyl records to ensure they arrive in excellent condition. Due to the nature of vinyl media and collector demand, all LP vinyl record sales are final. Please review the following policy carefully before making your purchase. 1. Non Returnable & Non Refundable Items All LP vinyl sales are final. We do not accept returns or exchanges for the following reasons: Buyers

🎵 LP Vinyl Record Return Policy

We take great care in handling and packaging all LP vinyl records to ensure they arrive in excellent condition. Due to the nature of vinyl media and collector demand, all LP vinyl record sales are final. Please review the following policy carefully before making your purchase.

1. Non-Returnable & Non-Refundable Items

All LP vinyl sales are final. We do not accept returns or exchanges for the following reasons:

• Buyer’s remorse or change of mind

• Minor cosmetic imperfections (e.g., corner dings, slight seam splits, light jacket wear)

• Sound quality or playback issues caused by personal equipment or handling

2. Damaged or Defective Items

If your LP arrives significantly damaged during shipping or has a verified manufacturing defect, please contact us within 3 business days of delivery.

To be eligible for review, please provide:

• An unboxing video from the start of opening the package

• Clear photos of the outer box, shipping label, and damaged areas

• A video showing the issue (for defective or warped records)

Once verified, we will determine whether a replacement or store credit will be issued.
Unauthorized returns will not be accepted.

3. Return Conditions

If a return is approved, the LP must be:

• Unopened and unused

• In its original packaging, including shrink wrap, inserts, and stickers

Opened records are not eligible for return or refund unless the defect is verified by our team.
Customers are responsible for return shipping costs, unless the issue was caused by our error.

4. Limited Edition & Pre-Order Vinyl

All limited edition, pre-order, or special-release LPs are strictly non-returnable and non-refundable.
Replacements will only be provided if the item arrives damaged and replacement stock is available.

5. Final Decision

We reserve the right to refuse any return that does not comply with this policy.
Our determination regarding eligibility, defect verification, and refund or replacement status is final.